Customer Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
01543 735610
Knowledge base
Help For Event Suppliers
Signing up to EventMate
4
How do I sign up to EventMate as a supplier?
How do I sign up to the EventMate Agency?
What if I don't receive a verification email?
How do coupons work?
Creating, Editing & Publishing Profiles
11
How do I create a supplier profile on EventMate?
How do I edit a supplier profile?
How do I upload media to a profile?
How do I delete a profile?
How do I publish a profile?
View all 11
Account Details & Subscriptions
13
How do I change my account details?
How do I change text alert preferences?
How do I delete an account?
What is the difference between Agency & Premium Subscriptions
How do I change my subscription?
View all 13
Booking Enquiries & Bookings
7
How are booking enquiries received?
How do I reply to an enquiry?
How do I confirm a booking?
What if a booking is cancelled?
What if I'm not paid following a booking?
View all 7
Features
3
What is 'Get Featured'?
What are Analytics?
How do I view my profiles Analytics?
Help For Event Bookers
Using EventMate
4
How do I use EventMate's Search Page?
How do I make a booking enquiry?
How do I confirm a booking?
How do I leave a supplier review?
Contacting EventMate
How to contact EventMate
1
How to contact EventMate
Help Desk Software
by Freshdesk