Customer Support

Signing up to EventMate 4

• How do I sign up to EventMate as a supplier?
• How do I sign up to the EventMate Agency?
• What if I don't receive a verification email?
• How do coupons work?

Creating, Editing & Publishing Profiles 11

• How do I create a supplier profile on EventMate?
• How do I edit a supplier profile?
• How do I upload media to a profile?
• How do I delete a profile?
• How do I publish a profile?

View all 11

Account Details & Subscriptions 13

• How do I change my account details?
• How do I change text alert preferences?
• How do I delete an account?
• What is the difference between Agency & Premium Subscriptions
• How do I change my subscription?

View all 13

Booking Enquiries & Bookings 7

• How are booking enquiries received?
• How do I reply to an enquiry?
• How do I confirm a booking?
• What if a booking is cancelled?
• What if I'm not paid following a booking?

View all 7

Features 3

• What is 'Get Featured'?
• What are Analytics?
• How do I view my profiles Analytics?

Using EventMate 4

• How do I use EventMate's Search Page?
• How do I make a booking enquiry?
• How do I confirm a booking?
• How do I leave a supplier review?

How to contact EventMate 1

• How to contact EventMate