Customer Support

Signing up to EventMate 2

• How do I sign up to EventMate as a supplier?
• What if I don't receive a verification email?

Creating, Editing & Publishing Profiles 9

• How do I create a profile?
• How do I edit a profile?
• How do I upload media to a profile?
• How do I delete a profile?
• How do I publish a profile?

View all 9

Account Details & Subscriptions 14

• How do I change my account details?
• How do I change text alert preferences?
• How do I delete an account?
• What is the difference between Standard & Enhanced Subscriptions
• How do I change my subscription?

View all 14

Booking Enquiries & Bookings 7

• How are booking enquiries received?
• How do I reply to an enquiry?
• How do I confirm a booking?
• What if a booking is cancelled?
• What if I'm not paid following a booking?

View all 7

Features 3

• What is 'Get Featured'?
• What are Analytics?
• How do I view my profiles Analytics?