Enter your search term here...
New support ticket
Check ticket status
Help For Event Suppliers
Signing up to EventMate
How do I sign up to EventMate as a supplier?
What if I don't receive a verification email?
Creating, Editing & Publishing Profiles
How do I create a profile?
How do I edit a profile?
How do I upload media to a profile?
How do I delete a profile?
How do I publish a profile?
View all 9
Account Details & Subscriptions
How do I change my account details?
How do I change text alert preferences?
How do I delete an account?
What is the difference between Standard & Enhanced Subscriptions
How do I change my subscription?
View all 14
Booking Enquiries & Bookings
How are booking enquiries received?
How do I reply to an enquiry?
How do I confirm a booking?
What if a booking is cancelled?
What if I'm not paid following a booking?
View all 7
What is 'Get Featured'?
What are Analytics?
How do I view my profiles Analytics?
Help Desk Software
by Freshdesk Support Desk