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Knowledge base
Help For Event Suppliers
Signing up to EventMate
2
How do I sign up to EventMate as a supplier?
What if I don't receive a verification email?
Creating, Editing & Publishing Profiles
9
How do I create a profile?
How do I edit a profile?
How do I upload media to a profile?
How do I delete a profile?
How do I publish a profile?
View all 9
Account Details & Subscriptions
14
How do I change my account details?
How do I change text alert preferences?
How do I delete an account?
What is the difference between Standard & Enhanced Subscriptions
How do I change my subscription?
View all 14
Booking Enquiries & Bookings
7
How are booking enquiries received?
How do I reply to an enquiry?
How do I confirm a booking?
What if a booking is cancelled?
What if I'm not paid following a booking?
View all 7
Features
3
What is 'Get Featured'?
What are Analytics?
How do I view my profiles Analytics?
Help For Event Bookers
Signing up to EventMate
2
How do I sign up to EventMate as a booker?
What if I don't receive a verification email?
Using EventMate
5
How do I search for Event Suppliers?
How do I shortlist an Event Supplier?
How do I make a booking enquiry?
How do I confirm a booking?
How do I leave a review?
Account Details
4
How do I change my account details?
How do I delete an account?
I've forgotten my password!
I can't access my account!
Contacting EventMate
How to contact EventMate
4
Support Enquiries
General Enquiries
Commercial Partnerships
Leaving Feedback
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