EventMate have no liability if a booking is cancelled. 

It would depend on the agreements that were made with the Event Booker as to whether you are due any cancellation fee.

Although EventMate are not liable for cancelled bookings, if the Event Booker has broken the agreed terms of your booking, we may make representations on your behalf in certain circumstances.

For assistance in these cases, please contact support by either opening a Support Ticket, emailing support@event-mate.co.uk or calling Support on 01543 735610.